Services

We are proud to offer full-service repair for most stringed instruments at a shop operated by working musicians who understand you and your instrument’s needs. With over 20,000 successful repairs completed, you can rest assured that your instrument is in safe hands.

We occasionally perform services that are not listed below. If you don’t see what you need, contact us to inquire and get an estimate.

MAKE AN APPOINTMENT

Our process

We operate by appointment only, except on Fridays from 11AM to 4PM. You get one-on-one time with us and never have to wait in line. Although we only accept walk-ins on Fridays 11AM-4PM, appointments may be scheduled same-day depending on availability.
At your drop-off appointment, we go over your instrument with you, discuss the work you want performed, note any concerns, and answer any questions.
If we encounter anything unforeseen while performing your repair, we will reach out to you to discuss your options and additional costs, if any, before proceeding. We will never try to sell you anything you do not need.
When our work is completed, we’ll let you know that we’re ready for you to make a pick-up appointment.
At your pick-up appointment, your luthier will go over the repair with you one-on-one. During this time, we fine-tune your instrument to your preferences, adjusting things like action height on the spot.
All services are backed by a 60-day guarantee. If something doesn’t feel right, contact us or make an appointment to bring your instrument back in and we will perform any necessary adjustments.

Acoustic, electric, and bass SETUPS

What’s included:

Thorough cleaning & polishing
Cleaning and hydrating fingerboard
Buffing & polishing frets
Cleaning electronics
Re-stringing with D’Addario strings of your choice (additional charge for StringJoy, flats, coated, or bass strings)
Truss rod adjustment
Nut slot height adjustment
Action adjustment at saddle(s)
Strobe intonation
Tightening of any loose hardware
Full diagnostic check for any additional repairs needed now, soon, or later on. If needed or desired, we will communicate with you about the results of the diagnostic before proceeding.

pricing:

$80 Full setup for electrics and acoustics (D’Addario strings included)
$95 Full setup for bass guitars (D’Addario strings included, flats are extra), $80 if you do not want new strings
Add $25 for Classical, Locking Trem, 12-String
$125 Taylor neck shim reset & full setup

Turnaround times:

We typically complete setups within 5 business days. Rush service may be available for an additional charge.

Pickup Swaps & Wiring

$65 for the first pickup, $100 for multiple pickups on solid-body guitars
$150 for full standard rewire. Customized switching options available at hourly rate.
Semi-hollow & hollow body harness/pickup swaps - contact us for an estimate.
Custom wiring of pots/switches - contact us for an estimate.

Fret Work

$25 Fret Sprout (Sharp/pokey fret ends)
$115 Fret Level/Dress, $185 with a full set up
$425 Re-Fret base price - contact for full estimate. Price includes Set Up & Nut.